T&C's

FAQ

✨ CO2 Society Return Policy

At CO2 Society, we take pride in the integrity, safety, and performance of every product we create. Each kit is freshly packed, sealed, and quality-checked to ensure your results are never compromised.

Due to the nature of our skincare and hygiene standards, we do not offer refunds or exchanges on opened or used products — even if unused. This policy protects the health and safety of all customers and maintains the integrity of our results-driven formulas.

However, if your item is completely unopened and the original security seal sticker is fully intact, we may accept a return request within 7 days of delivery. Products must be in brand-new, resellable condition, and shipping costs are non-refundable.

If you believe your situation qualifies, please contact our team at hello@co2society.com with your order number and photos of the unopened seal. Return approvals are issued on a case-by-case basis.

We appreciate your understanding — and your trust in CO2 Society.

CO2 Society Shipping Policy

At CO2 Society, we offer complimentary shipping on all orders — because luxury skincare should arrive beautifully, not with added costs.

Once your order is placed, please allow 1–2 business days for processing. From there, delivery typically takes:

2-5 days within New Zealand
You’ll receive a tracking number as soon as your order ships, so you can follow its journey straight to your door.

Please ensure your shipping details are correct at checkout. CO2 Society is not responsible for delayed, lost, or undelivered packages due to incorrect address information.

If you have any questions about your delivery or need assistance, our team is here to help, reach us anytime at hello@co2society.com

Luxury skincare, delivered, on us.

🔒 CO2 Society Privacy Policy

🔒 CO2 Society Privacy Policy

Effective Date: 14/7/2025

CO2 Society ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, purchase our products, or interact with our services.

By using our website (www.co2society.com) or purchasing from us, you agree to the terms of this policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

Identity and Contact Information: Name, email address, phone number, billing and shipping address.
Order and Payment Information: Purchase details and payment method. Payment data is processed securely via Shopify and third-party providers (e.g. Stripe, Afterpay) — we do not store full credit card numbers.
Device and Browsing Information: IP address, browser type, time zone, and how you interact with our website. This is collected using cookies, log files, and analytics tools.
Marketing and Communications: Your preferences and interactions with marketing emails, if you’ve opted in.

2. How We Collect Your Information

We collect your information in the following ways:

When you place an order or create an account.
When you subscribe to our newsletter or marketing communications.
When you browse or interact with our website (via cookies and analytics).
When you contact us for support, questions, or feedback.

3. How We Use Your Information

We use your personal data to:

Fulfil your orders and deliver products.
Provide customer support and updates on your order.
Send marketing communications (only if you opt in).
Improve our website and customer experience.
Meet our legal, tax, and regulatory obligations.

4. Cookies and Analytics

We use cookies and similar technologies to:

Keep items in your cart.
Understand how visitors use our site.
Provide relevant ads through services like Facebook and Google.

You can manage or disable cookies in your browser settings.

5. Sharing Your Information

We never sell your personal data. We only share it with trusted providers that help us run our business, such as:

Shopify (our ecommerce platform)
Payment processors (e.g. Stripe, PayPal, Afterpay)
Email marketing services (e.g. Klaviyo, Mailchimp)
Analytics and advertising tools (e.g. Google Analytics, Meta Pixel)
Shipping providers (e.g. NZ Post, DHL)

These providers only use your information as necessary to perform their services and are bound by data privacy standards.

6. Your Rights and Choices

If you are located in New Zealand, Australia, or the EU/UK, you have rights over your personal data. These may include:

Accessing or correcting your personal information.
Requesting deletion of your data (where legally permitted).
Withdrawing consent for marketing communications.
Requesting portability of your data (under GDPR).

To exercise these rights, please contact us at hello@co2society.com.

7. Data Storage and Security

We store your data securely through Shopify and trusted third-party services. While no method is 100% secure, we follow industry best practices to protect your personal information.

Data may be stored or processed in countries outside of New Zealand. Where applicable, we ensure such transfers comply with international data protection standards.

8. Legal Bases (for EU/UK GDPR Customers)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

Your consent
The performance of a contract (e.g., fulfilling your order)
Compliance with legal obligations
Our legitimate business interests (e.g., improving services)

9. Retention

We keep your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal compliance).

10. Children’s Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have questions about this policy or how we handle your personal data, please contact:

CO2 Society

📧 Email: hello@co2society.com

📍 Registered Office: 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

🔒 CO2 Society Privacy Policy

Effective Date: 14/7/2025

CO2 Society ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, purchase our products, or interact with our services.

By using our website (www.co2society.com) or purchasing from us, you agree to the terms of this policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

Identity and Contact Information: Name, email address, phone number, billing and shipping address.
Order and Payment Information: Purchase details and payment method. Payment data is processed securely via Shopify and third-party providers (e.g. Stripe, Afterpay) — we do not store full credit card numbers.
Device and Browsing Information: IP address, browser type, time zone, and how you interact with our website. This is collected using cookies, log files, and analytics tools.
Marketing and Communications: Your preferences and interactions with marketing emails, if you’ve opted in.

2. How We Collect Your Information

We collect your information in the following ways:

When you place an order or create an account.
When you subscribe to our newsletter or marketing communications.
When you browse or interact with our website (via cookies and analytics).
When you contact us for support, questions, or feedback.

3. How We Use Your Information

We use your personal data to:

Fulfil your orders and deliver products.
Provide customer support and updates on your order.
Send marketing communications (only if you opt in).
Improve our website and customer experience.
Meet our legal, tax, and regulatory obligations.

4. Cookies and Analytics

We use cookies and similar technologies to:

Keep items in your cart.
Understand how visitors use our site.
Provide relevant ads through services like Facebook and Google.

You can manage or disable cookies in your browser settings.

5. Sharing Your Information

We never sell your personal data. We only share it with trusted providers that help us run our business, such as:

Shopify (our ecommerce platform)
Payment processors (e.g. Stripe, PayPal, Afterpay)
Email marketing services (e.g. Klaviyo, Mailchimp)
Analytics and advertising tools (e.g. Google Analytics, Meta Pixel)
Shipping providers (e.g. NZ Post, DHL)

These providers only use your information as necessary to perform their services and are bound by data privacy standards.

6. Your Rights and Choices

If you are located in New Zealand, Australia, or the EU/UK, you have rights over your personal data. These may include:

Accessing or correcting your personal information.
Requesting deletion of your data (where legally permitted).
Withdrawing consent for marketing communications.
Requesting portability of your data (under GDPR).

To exercise these rights, please contact us at hello@co2society.com.

7. Data Storage and Security

We store your data securely through Shopify and trusted third-party services. While no method is 100% secure, we follow industry best practices to protect your personal information.

Data may be stored or processed in countries outside of New Zealand. Where applicable, we ensure such transfers comply with international data protection standards.

8. Legal Bases (for EU/UK GDPR Customers)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

Your consent
The performance of a contract (e.g., fulfilling your order)
Compliance with legal obligations
Our legitimate business interests (e.g., improving services)

9. Retention

We keep your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal compliance).

10. Children’s Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have questions about this policy or how we handle your personal data, please contact:

CO2 Society

📧 Email: hello@co2society.com

📍 Registered Office: 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

CO2 Society — Terms and Conditions

CO2 Society — Terms and Conditions Effective Date: 14/7/2025

Welcome to CO2 Society. By accessing or using our website and services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.

1. General

CO2 Society (“we”, “us”, “our”) operates www.co2society.com (“Website”) offering skincare products for sale. These Terms govern your use of the Website and your purchase of our products.

If you do not agree to these Terms, please do not use our Website or purchase our products.

2. Orders and Acceptance

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel orders at our discretion, including due to errors or fraud.
Prices and availability may change without notice.

3. Payment

Payment must be made at the time of purchase.
We accept payments via Shopify-supported payment gateways (e.g., credit/debit cards, Afterpay).
You warrant that any payment information provided is accurate and authorized.

4. Shipping and Delivery

We offer free standard shipping as outlined in our Shipping Policy.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by carriers, customs, or incorrect shipping details provided by customers.

5. Returns and Refunds

Please refer to our Returns Policy for details.
We do not accept returns on opened or used products.
Returns of unopened, sealed products are subject to approval and must be requested within 7 days of delivery.
Nothing in this policy affects your rights under the Consumer Guarantees Act 1993.

6. Subscription Terms

By subscribing to CO2 Society’s subscription service, you agree to receive recurring shipments of selected products according to the subscription plan you choose.
Subscriptions have a minimum commitment period of 3 months. You cannot cancel or pause your subscription during this initial 3-month term.
After the minimum period, your subscription will continue on a rolling basis and can be paused or canceled at any time.
Subscription payments will be automatically charged at the agreed frequency (e.g., monthly) until cancellation.
Cancellation requests must be made at least 7 days before the next scheduled shipment to avoid being charged.
No refunds will be provided for subscription charges already processed.
We reserve the right to modify subscription terms or pricing with prior notice.
All subscription terms will be clearly communicated on the subscription page prior to purchase.

7. Product Use Disclaimer

Our skincare products are intended for external use only and are formulated with care. However, individual skin reactions can vary. You should perform a patch test prior to full use. If you have sensitive skin, allergies, or medical conditions, please consult a healthcare professional before use.

CO2 Society is not responsible for any adverse reactions, allergic responses, or injuries resulting from improper use, misuse, or failure to follow product instructions.

By purchasing and using our products, you acknowledge and accept these risks and agree that CO2 Society will not be held liable for any damages beyond the purchase price.

8. Limitation of Liability

To the fullest extent permitted by law, CO2 Society excludes all liability for any loss, damage, or injury arising from the use of our products or Website.

Our maximum liability is limited to the purchase price of the product.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence or for fraud.

9. Consumer Guarantees

Under the New Zealand Consumer Guarantees Act 1993, consumers have guarantees relating to acceptable quality, fitness for purpose, and correspondence with description.

If a product is faulty or does not meet a consumer guarantee, you may be entitled to a repair, replacement, or refund.

These rights are in addition to any remedies under these Terms and cannot be excluded or limited.

10. Intellectual Property

All content on the Website, including images, text, logos, and designs, is the property of CO2 Society or its licensors.

You may not copy, reproduce, or use our content without prior written consent.

11. Privacy

Your use of our Website is also governed by our Privacy Policy.

12. Dispute Resolution

If you have a dispute or complaint, please contact us at hello@co2society.com. We will try to resolve any issues fairly and promptly.

If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of New Zealand courts.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

14. Changes to Terms

We may update these Terms at any time without prior notice. Updated Terms will be posted on our Website with the revised date.

15. Contact Us

If you have questions about these Terms, please contact us at:

📧 hello@co2society.com

📍 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

CO2 Society — Terms and Conditions Effective Date: 14/7/2025

Welcome to CO2 Society. By accessing or using our website and services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.

1. General

If you do not agree to these Terms, please do not use our Website or purchase our products.

2. Orders and Acceptance

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel orders at our discretion, including due to errors or fraud.
Prices and availability may change without notice.

3. Payment

Payment must be made at the time of purchase.
We accept payments via Shopify-supported payment gateways (e.g., credit/debit cards, Afterpay).
You warrant that any payment information provided is accurate and authorized.

4. Shipping and Delivery

We offer free standard shipping as outlined in our Shipping Policy.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by carriers, customs, or incorrect shipping details provided by customers.

5. Returns and Refunds

Please refer to our Returns Policy for details.
We do not accept returns on opened or used products.
Returns of unopened, sealed products are subject to approval and must be requested within 7 days of delivery.
Nothing in this policy affects your rights under the Consumer Guarantees Act 1993.

6. Subscription Terms

By subscribing to CO2 Society’s subscription service, you agree to receive recurring shipments of selected products according to the subscription plan you choose.
Subscriptions have a minimum commitment period of 3 months. You cannot cancel or pause your subscription during this initial 3-month term.
After the minimum period, your subscription will continue on a rolling basis and can be paused or canceled at any time.
Subscription payments will be automatically charged at the agreed frequency (e.g., monthly) until cancellation.
Cancellation requests must be made at least 7 days before the next scheduled shipment to avoid being charged.
No refunds will be provided for subscription charges already processed.
We reserve the right to modify subscription terms or pricing with prior notice.
All subscription terms will be clearly communicated on the subscription page prior to purchase.

7. Product Use Disclaimer

CO2 Society is not responsible for any adverse reactions, allergic responses, or injuries resulting from improper use, misuse, or failure to follow product instructions.

By purchasing and using our products, you acknowledge and accept these risks and agree that CO2 Society will not be held liable for any damages beyond the purchase price.

8. Limitation of Liability

To the fullest extent permitted by law, CO2 Society excludes all liability for any loss, damage, or injury arising from the use of our products or Website.

Our maximum liability is limited to the purchase price of the product.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence or for fraud.

9. Consumer Guarantees

Under the New Zealand Consumer Guarantees Act 1993, consumers have guarantees relating to acceptable quality, fitness for purpose, and correspondence with description.

If a product is faulty or does not meet a consumer guarantee, you may be entitled to a repair, replacement, or refund.

These rights are in addition to any remedies under these Terms and cannot be excluded or limited.

10. Intellectual Property

All content on the Website, including images, text, logos, and designs, is the property of CO2 Society or its licensors.

You may not copy, reproduce, or use our content without prior written consent.

11. Privacy

Your use of our Website is also governed by our Privacy Policy.

12. Dispute Resolution

If you have a dispute or complaint, please contact us at hello@co2society.com. We will try to resolve any issues fairly and promptly.

If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of New Zealand courts.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

14. Changes to Terms

We may update these Terms at any time without prior notice. Updated Terms will be posted on our Website with the revised date.

15. Contact Us

If you have questions about these Terms, please contact us at:

📧 hello@co2society.com

📍 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

CO2 Society — Cookie Policy

Effective Date: 14/7/2025

At CO2 Society, we use cookies and similar technologies on our website to enhance your experience, improve site performance, and deliver relevant marketing.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep items in your cart, and understand how you use our site.

How We Use Cookies

We use cookies to:

Keep your shopping cart contents saved
Remember your preferences and login details
Analyze website traffic and user behaviour with tools like Google Analytics
Deliver targeted advertising through platforms such as Facebook and Google

Types of Cookies We Use

Essential Cookies: Required for the website to function correctly (e.g., cart and login functionality)
Performance Cookies: Help us understand how visitors use our site to improve it (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant ads and measure ad effectiveness (e.g., Facebook Pixel)

Managing Cookies

You can control cookies through your browser settings. You may block or delete cookies, but some website features may not work properly without them.

For help managing cookies, visit www.allaboutcookies.org.

Consent

By using our website, you consent to the use of cookies as described in this policy. If you do not agree, please adjust your browser settings accordingly or do not use our website.

Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about our use of cookies, please contact us at:

📧 hello@co2society.com

✨ CO2 Society Return Policy

If you believe your situation qualifies, please contact our team at hello@co2society.com with your order number and photos of the unopened seal. Return approvals are issued on a case-by-case basis.

We appreciate your understanding — and your trust in CO2 Society.

CO2 Society Shipping Policy

At CO2 Society, we offer complimentary shipping on all orders — because luxury skincare should arrive beautifully, not with added costs.

Once your order is placed, please allow 1–2 business days for processing. From there, delivery typically takes:

2-5 days within New Zealand
You’ll receive a tracking number as soon as your order ships, so you can follow its journey straight to your door.

Please ensure your shipping details are correct at checkout. CO2 Society is not responsible for delayed, lost, or undelivered packages due to incorrect address information.

If you have any questions about your delivery or need assistance, our team is here to help, reach us anytime at hello@co2society.com

Luxury skincare, delivered, on us.

🔒 CO2 Society Privacy Policy

🔒 CO2 Society Privacy Policy

Effective Date: 14/7/2025

CO2 Society ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, purchase our products, or interact with our services.

By using our website (www.co2society.com) or purchasing from us, you agree to the terms of this policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

Identity and Contact Information: Name, email address, phone number, billing and shipping address.
Order and Payment Information: Purchase details and payment method. Payment data is processed securely via Shopify and third-party providers (e.g. Stripe, Afterpay) — we do not store full credit card numbers.
Device and Browsing Information: IP address, browser type, time zone, and how you interact with our website. This is collected using cookies, log files, and analytics tools.
Marketing and Communications: Your preferences and interactions with marketing emails, if you’ve opted in.

2. How We Collect Your Information

We collect your information in the following ways:

When you place an order or create an account.
When you subscribe to our newsletter or marketing communications.
When you browse or interact with our website (via cookies and analytics).
When you contact us for support, questions, or feedback.

3. How We Use Your Information

We use your personal data to:

Fulfil your orders and deliver products.
Provide customer support and updates on your order.
Send marketing communications (only if you opt in).
Improve our website and customer experience.
Meet our legal, tax, and regulatory obligations.

4. Cookies and Analytics

We use cookies and similar technologies to:

Keep items in your cart.
Understand how visitors use our site.
Provide relevant ads through services like Facebook and Google.

You can manage or disable cookies in your browser settings.

5. Sharing Your Information

We never sell your personal data. We only share it with trusted providers that help us run our business, such as:

Shopify (our ecommerce platform)
Payment processors (e.g. Stripe, PayPal, Afterpay)
Email marketing services (e.g. Klaviyo, Mailchimp)
Analytics and advertising tools (e.g. Google Analytics, Meta Pixel)
Shipping providers (e.g. NZ Post, DHL)

These providers only use your information as necessary to perform their services and are bound by data privacy standards.

6. Your Rights and Choices

If you are located in New Zealand, Australia, or the EU/UK, you have rights over your personal data. These may include:

Accessing or correcting your personal information.
Requesting deletion of your data (where legally permitted).
Withdrawing consent for marketing communications.
Requesting portability of your data (under GDPR).

To exercise these rights, please contact us at hello@co2society.com.

7. Data Storage and Security

We store your data securely through Shopify and trusted third-party services. While no method is 100% secure, we follow industry best practices to protect your personal information.

Data may be stored or processed in countries outside of New Zealand. Where applicable, we ensure such transfers comply with international data protection standards.

8. Legal Bases (for EU/UK GDPR Customers)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

Your consent
The performance of a contract (e.g., fulfilling your order)
Compliance with legal obligations
Our legitimate business interests (e.g., improving services)

9. Retention

We keep your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal compliance).

10. Children’s Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have questions about this policy or how we handle your personal data, please contact:

CO2 Society

📧 Email: hello@co2society.com

📍 Registered Office: 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

🔒 CO2 Society Privacy Policy

Effective Date: 14/7/2025

CO2 Society ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, purchase our products, or interact with our services.

By using our website (www.co2society.com) or purchasing from us, you agree to the terms of this policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

Identity and Contact Information: Name, email address, phone number, billing and shipping address.
Order and Payment Information: Purchase details and payment method. Payment data is processed securely via Shopify and third-party providers (e.g. Stripe, Afterpay) — we do not store full credit card numbers.
Device and Browsing Information: IP address, browser type, time zone, and how you interact with our website. This is collected using cookies, log files, and analytics tools.
Marketing and Communications: Your preferences and interactions with marketing emails, if you’ve opted in.

2. How We Collect Your Information

We collect your information in the following ways:

When you place an order or create an account.
When you subscribe to our newsletter or marketing communications.
When you browse or interact with our website (via cookies and analytics).
When you contact us for support, questions, or feedback.

3. How We Use Your Information

We use your personal data to:

Fulfil your orders and deliver products.
Provide customer support and updates on your order.
Send marketing communications (only if you opt in).
Improve our website and customer experience.
Meet our legal, tax, and regulatory obligations.

4. Cookies and Analytics

We use cookies and similar technologies to:

Keep items in your cart.
Understand how visitors use our site.
Provide relevant ads through services like Facebook and Google.

You can manage or disable cookies in your browser settings.

5. Sharing Your Information

We never sell your personal data. We only share it with trusted providers that help us run our business, such as:

Shopify (our ecommerce platform)
Payment processors (e.g. Stripe, PayPal, Afterpay)
Email marketing services (e.g. Klaviyo, Mailchimp)
Analytics and advertising tools (e.g. Google Analytics, Meta Pixel)
Shipping providers (e.g. NZ Post, DHL)

These providers only use your information as necessary to perform their services and are bound by data privacy standards.

6. Your Rights and Choices

If you are located in New Zealand, Australia, or the EU/UK, you have rights over your personal data. These may include:

Accessing or correcting your personal information.
Requesting deletion of your data (where legally permitted).
Withdrawing consent for marketing communications.
Requesting portability of your data (under GDPR).

To exercise these rights, please contact us at hello@co2society.com.

7. Data Storage and Security

We store your data securely through Shopify and trusted third-party services. While no method is 100% secure, we follow industry best practices to protect your personal information.

Data may be stored or processed in countries outside of New Zealand. Where applicable, we ensure such transfers comply with international data protection standards.

8. Legal Bases (for EU/UK GDPR Customers)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

Your consent
The performance of a contract (e.g., fulfilling your order)
Compliance with legal obligations
Our legitimate business interests (e.g., improving services)

9. Retention

We keep your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal compliance).

10. Children’s Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have questions about this policy or how we handle your personal data, please contact:

CO2 Society

📧 Email: hello@co2society.com

📍 Registered Office: 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

CO2 Society — Terms and Conditions

CO2 Society — Terms and Conditions Effective Date: 14/7/2025

Welcome to CO2 Society. By accessing or using our website and services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.

1. General

If you do not agree to these Terms, please do not use our Website or purchase our products.

2. Orders and Acceptance

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel orders at our discretion, including due to errors or fraud.
Prices and availability may change without notice.

3. Payment

Payment must be made at the time of purchase.
We accept payments via Shopify-supported payment gateways (e.g., credit/debit cards, Afterpay).
You warrant that any payment information provided is accurate and authorized.

4. Shipping and Delivery

We offer free standard shipping as outlined in our Shipping Policy.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by carriers, customs, or incorrect shipping details provided by customers.

5. Returns and Refunds

Please refer to our Returns Policy for details.
We do not accept returns on opened or used products.
Returns of unopened, sealed products are subject to approval and must be requested within 7 days of delivery.
Nothing in this policy affects your rights under the Consumer Guarantees Act 1993.

6. Subscription Terms

By subscribing to CO2 Society’s subscription service, you agree to receive recurring shipments of selected products according to the subscription plan you choose.
Subscriptions have a minimum commitment period of 3 months. You cannot cancel or pause your subscription during this initial 3-month term.
After the minimum period, your subscription will continue on a rolling basis and can be paused or canceled at any time.
Subscription payments will be automatically charged at the agreed frequency (e.g., monthly) until cancellation.
Cancellation requests must be made at least 7 days before the next scheduled shipment to avoid being charged.
No refunds will be provided for subscription charges already processed.
We reserve the right to modify subscription terms or pricing with prior notice.
All subscription terms will be clearly communicated on the subscription page prior to purchase.

7. Product Use Disclaimer

CO2 Society is not responsible for any adverse reactions, allergic responses, or injuries resulting from improper use, misuse, or failure to follow product instructions.

By purchasing and using our products, you acknowledge and accept these risks and agree that CO2 Society will not be held liable for any damages beyond the purchase price.

8. Limitation of Liability

To the fullest extent permitted by law, CO2 Society excludes all liability for any loss, damage, or injury arising from the use of our products or Website.

Our maximum liability is limited to the purchase price of the product.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence or for fraud.

9. Consumer Guarantees

Under the New Zealand Consumer Guarantees Act 1993, consumers have guarantees relating to acceptable quality, fitness for purpose, and correspondence with description.

If a product is faulty or does not meet a consumer guarantee, you may be entitled to a repair, replacement, or refund.

These rights are in addition to any remedies under these Terms and cannot be excluded or limited.

10. Intellectual Property

All content on the Website, including images, text, logos, and designs, is the property of CO2 Society or its licensors.

You may not copy, reproduce, or use our content without prior written consent.

11. Privacy

Your use of our Website is also governed by our Privacy Policy.

12. Dispute Resolution

If you have a dispute or complaint, please contact us at hello@co2society.com. We will try to resolve any issues fairly and promptly.

If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of New Zealand courts.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

14. Changes to Terms

We may update these Terms at any time without prior notice. Updated Terms will be posted on our Website with the revised date.

15. Contact Us

If you have questions about these Terms, please contact us at:

📧 hello@co2society.com

📍 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

CO2 Society — Terms and Conditions Effective Date: 14/7/2025

Welcome to CO2 Society. By accessing or using our website and services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.

1. General

If you do not agree to these Terms, please do not use our Website or purchase our products.

2. Orders and Acceptance

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel orders at our discretion, including due to errors or fraud.
Prices and availability may change without notice.

3. Payment

Payment must be made at the time of purchase.
We accept payments via Shopify-supported payment gateways (e.g., credit/debit cards, Afterpay).
You warrant that any payment information provided is accurate and authorized.

4. Shipping and Delivery

We offer free standard shipping as outlined in our Shipping Policy.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by carriers, customs, or incorrect shipping details provided by customers.

5. Returns and Refunds

Please refer to our Returns Policy for details.
We do not accept returns on opened or used products.
Returns of unopened, sealed products are subject to approval and must be requested within 7 days of delivery.
Nothing in this policy affects your rights under the Consumer Guarantees Act 1993.

6. Subscription Terms

By subscribing to CO2 Society’s subscription service, you agree to receive recurring shipments of selected products according to the subscription plan you choose.
Subscriptions have a minimum commitment period of 3 months. You cannot cancel or pause your subscription during this initial 3-month term.
After the minimum period, your subscription will continue on a rolling basis and can be paused or canceled at any time.
Subscription payments will be automatically charged at the agreed frequency (e.g., monthly) until cancellation.
Cancellation requests must be made at least 7 days before the next scheduled shipment to avoid being charged.
No refunds will be provided for subscription charges already processed.
We reserve the right to modify subscription terms or pricing with prior notice.
All subscription terms will be clearly communicated on the subscription page prior to purchase.

7. Product Use Disclaimer

CO2 Society is not responsible for any adverse reactions, allergic responses, or injuries resulting from improper use, misuse, or failure to follow product instructions.

By purchasing and using our products, you acknowledge and accept these risks and agree that CO2 Society will not be held liable for any damages beyond the purchase price.

8. Limitation of Liability

To the fullest extent permitted by law, CO2 Society excludes all liability for any loss, damage, or injury arising from the use of our products or Website.

Our maximum liability is limited to the purchase price of the product.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence or for fraud.

9. Consumer Guarantees

Under the New Zealand Consumer Guarantees Act 1993, consumers have guarantees relating to acceptable quality, fitness for purpose, and correspondence with description.

If a product is faulty or does not meet a consumer guarantee, you may be entitled to a repair, replacement, or refund.

These rights are in addition to any remedies under these Terms and cannot be excluded or limited.

10. Intellectual Property

All content on the Website, including images, text, logos, and designs, is the property of CO2 Society or its licensors.

You may not copy, reproduce, or use our content without prior written consent.

11. Privacy

Your use of our Website is also governed by our Privacy Policy.

12. Dispute Resolution

If you have a dispute or complaint, please contact us at hello@co2society.com. We will try to resolve any issues fairly and promptly.

If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of New Zealand courts.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

14. Changes to Terms

We may update these Terms at any time without prior notice. Updated Terms will be posted on our Website with the revised date.

15. Contact Us

If you have questions about these Terms, please contact us at:

📧 hello@co2society.com

📍 18 Maniapoto Street,

PO Box 225 Otorohanga, NZ

3940

CO2 Society — Cookie Policy

Effective Date: 14/7/2025

At CO2 Society, we use cookies and similar technologies on our website to enhance your experience, improve site performance, and deliver relevant marketing.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep items in your cart, and understand how you use our site.

How We Use Cookies

We use cookies to:

Keep your shopping cart contents saved
Remember your preferences and login details
Analyze website traffic and user behaviour with tools like Google Analytics
Deliver targeted advertising through platforms such as Facebook and Google

Types of Cookies We Use

Essential Cookies: Required for the website to function correctly (e.g., cart and login functionality)
Performance Cookies: Help us understand how visitors use our site to improve it (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant ads and measure ad effectiveness (e.g., Facebook Pixel)

Managing Cookies

You can control cookies through your browser settings. You may block or delete cookies, but some website features may not work properly without them.

For help managing cookies, visit www.allaboutcookies.org.

Consent

By using our website, you consent to the use of cookies as described in this policy. If you do not agree, please adjust your browser settings accordingly or do not use our website.

Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about our use of cookies, please contact us at:

📧 hello@co2society.com

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